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Knowledge Base
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Terms & Conditions
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- Causeway Link Holidays Courier Service
- Causeway Link Holidays Bundle Package Terms and Conditions
- Causeway Link Holidays Theme Park Terms and Conditions
- Causeway Link Holidays Planned Trip Terms and Conditions
- Causeway Link Holidays Website Terms and Conditions
- Terms and Conditions for Theme Park Tickets
Update on COVID-19 & Movement Control Order
Causeway Link Express FAQs
Cross-border Bus Free Wifi On Board FAQs
- New feature on bus: Free Wifi on cross-border buses
- How to get Causeway Link’s free WiFi?
- Can I get connected with the Free Wi-Fi on any Causeway Link bus?
- Why do I need to install LUGO app in order to get connected with the free Wi-Fi?
- Is there any hidden charges by using the Free Wi-Fi Service?
- Is there any security risk by connecting to the Free Wi-Fi?
- Do I need to tap on the ‘Get WIFI Pass’ every day in order to get connected?
- When can I get connected with the Free Wi-Fi? Show all articles ( 8 )
Express Loyalty Program FAQs
- Where are the selected Causeway Link counters to redeem my loyalty rewards?
- Where to redeem my loyalty points?
- If I don’t have a ManjaLink account, how can the system capture my loyalty points?
- Is this loyalty program transferable?
- When can I start to redeem my loyalty rewards?
- When shall the accumulation of loyalty point starts?
- If my loyalty discount exceed the ticket price can I proceed with the redemption?
- What is the minimum Loyalty points I need to acquire to get my rewards? Show all articles ( 15 )
Travel Bus Pass FAQs
TCr Auto Transfer FAQs
- Will this new feature slows down the transaction when I tap my ManjaLink Card on the bus card validator machine?
- Will the TCr follow the current exchange rate from the day I took my online top-up transaction?
- What will appear in the card validator machine if I managed to top-up my ManjaLink Card?
- What if there is no response from the bus card validator machine after card tapping?
- How do I know if my TCr has been credited, after a successful online or reload transaction?
- What are the other disclaimers I need to know about TCr transfer in the bus?
- I cannot wait for 3 hours because I am running low on my ManjaLink card balance. What should I do if I need the newly top-up credit to be transferred urgently to my card after I complete my online top-up transaction?
- If I top-up my ManjaLink card today through online top-up transaction, for example at 9:40AM due to insufficient balance in my ManjaLink Account, and I take the bus at 9:50AM, will the bus card validator machine automatically transfer my TCr into my ManjaLink Card? Show all articles ( 2 )
ManjaLink Travel Reload Card FAQs
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- After online code activation, is there any deadline for tapping the ManjaLink Card to the ManjaLink Self-service machine?
- Why do I need to activate ManjaLink Card at the ManjaLink Self-service machine?
- Is there any expiration date of the ManjaLink Travel Credit Reload Card?
- How many attempts am I given to key in the activation code online?
- What will happen if I accidentally damaged the activation codes embedded at the ManjaLink Travel Credit Reload Card?
Privacy Policy
Desaru Holiday Trip for 2D1N FAQs
- Can I apply for a visa upon my arrival at the immigration office?
- As this include shopping trip, what are the guidelines that I need to know more?
- I need to bring my medication for me, will I have a problem in the Immigration regarding this matter?
- What about my luggage, do I need bring them at the immigration?
Courier Service FAQs
Bus Service FAQs
- How long does your express bus service take to go from Singapore to Kuala Lumpur?
- What time does your Singapore bus CW3 start and end operating?
- What time does your Singapore bus CW2 start and end operating?
- What time does your Singapore bus CW1 start and end operating?
- What time does your Local Bus Service start and end service?
ManjaLink Card FAQs
- Do ManjaLink card offer special rate for senior citizen, student and OKU?
- What is the benefits of using ManjaLink?
- Do I need to tap in and out when board and alight the bus?
- How to register my ManjaLink card?
- Does my ManjaLink card have an expiry date?
- Can a ManjaLink card be used for multiple users?
- What should I do if I have queries about my transactions?
- I am charged SGD4 when I board at Jurong East, how will this change when I pay with ManjaLink card? Show all articles ( 21 )
Transit Pass FAQs
Causeway Link Website Guide
R&F Vouchers Giveaways from Causeway Link