Why do I need to install LUGO app in order to get connected with the free Wi-Fi?
The WiFi password on CW buses is changed every day to ensure a better security protection for the users. With LUGO, passengers do not need to manually enter the new…
Is there any hidden charges by using the Free Wi-Fi Service?
The Free Wi-Fi Service is totally free and has no hidden charges.
Is there any security risk by connecting to the Free Wi-Fi?
No, the Free Wi-Fi network is highly secured to prevent any of the users’ information being abused.
Do I need to tap on the ‘Get WIFI Pass’ every day in order to get connected?
Yes, the pass will expired in 24 hours meaning that you need to tap the pass every day if your wish to get connected.
When can I get connected with the Free Wi-Fi?
You will get connected automatically once you board the bus, make sure you follow all the steps HERE.
Am I able to continue connect with the Free Wi-Fi when I left the bus?
No, the Free Wi-Fi will get disconnected once you alight the bus.
Is the Free Wi-Fi service available on every Causeway Link Buses? How can I know the bus I am taking is equipped with free Wi-Fi service?
Currently the Free Wi-Fi Service is available for buses on selected cross border routes only (CW1, CW2, CW5, CW6 and CW7). The quickest way to identify these buses is through…
Causeway Link Holidays Courier Service
Courier Service All courier service prices include GST charges unless otherwise stated. Cancellation and address changes are not allowed after payment transaction. Details submitted after confirmation is considered final. Causeway…
Causeway Link Token Card
Causeway Link Token Card This Terms and Conditions is referring to all passengers or commuters using Causeway Link Bus Services holding a Token Card. This card is in compliance with…
Causeway Link Terms & Conditions And Fare Adjustments
GeneralAll our products are non-refundable & non-exchangeable.All transactions must comply with Malaysian's governing law.Handal Indah Sdn. Bhd. reserves the right to cancel, change and/or refund all purchases made; any decision…