Terms and Conditions For Free Shuttle Bus Service to HarbourFront
General1.1. By purchasing or using a ticket for the bus shuttle service, passengers agree to abide by these terms and conditions.1.2. The operator reserves the right to amend these terms…
Customer Support
Q: Who can I contact for help? For Causeway Link : Email : feedback@causewaylink.com.my Hotline : +607-3602244
Promo Code Terms
Q: Can I combine the "AA1TOFLY" promo code with other discounts?No, the "AA1TOFLY" promo code cannot be combined with any other promotions, discounts or credits. Q: How do I know…
Service Limitations
Q: What happens if there are delays during my journey?While we strive to provide punctual service, delays due to traffic, weather, or other unforeseen circumstances are beyond our control. We…
Cancellations and Refunds
Q: What happens if I cancel my AirAsia flight?The complimentary bus ride offer will be void, and no refunds will be provided for purchased bus tickets. Q: Can I get…
Travel Guidelines
Q: What should I bring when boarding the bus?You must present a valid Causeway Link bus ticket. Q: Where is the designated pick-up point for the AA1 bus? JB Sentral:…
Booking and Redemption
Q: How do I redeem the promo code? Visit the Causeway Link website Input the promo code "AA1TOFLY" and your AirAsia flight itinerary number during checkout. Purchase a ticket (the…
Eligibility
Q: Who can use the "AA1TOFLY" promo code?Passengers must have a confirmed AirAsia flight ticket and be a new or existing customers who have not purchased AA1 bus ticket on…
General Information
Q: What services does Causeway Link provide?Causeway Link operates local buses in over 10 major cities and towns in Peninsular Malaysia, cross border buses between Singapore and Johor Bahru, express…