How will the Self-service Kiosk convert SGD card from RM Card?
The conversion of SGD and RM ManjaLink Travel Credit Reload card is based on currency rate for Malaysian Ringgit and Singapore Dollar. (More details)
How is my TCr balance being updated?
All data that were collected under your ManjaLink Account will be updated on the next day.
How can I check my TCr balance?
You can check your TCr balance through the following methods: a. By tapping your travel card to our ManjaLink Self-service machine b. Message panel of the bus card validator machine…
Which ManjaLink Counter/shop has an available 24 hours Self-service machine?
a. CIQ 1st Link- Johor Bahru b. JB Sentral- Ground Floor c. CIQ 2nd Link- BSI Mart ( Point Shop)
What if there is no response from the ManjaLink Self-Service machine after card tapping?
Wait for a few seconds and tap it again, this could be due to internet connection. But if the ManjaLink Self-service machine has no response, go to the nearest ManjaLink Counters or…
What to do when claiming for refund on the ManjaLink Travel Credit Reload Card?
A Manja member can claim a refund if purchased ManjaLink Travel Reload Card is proven faulty. The customer shall submit his/her purchased reload card to any of the ManjaLink Counters for assistance.…
After online code activation, is there any deadline for tapping the ManjaLink Card to the ManjaLink Self-service machine?
Yes. You must tap your ManjaLink card within 30 days after online code activation.
Why do I need to activate ManjaLink Card at the ManjaLink Self-service machine?
The ManjaLink Self-service machine transfer the cash value into Travel Credits (TCr) that is stored into your ManjaLink Card.
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