Can I access free WiFi again when I board another Causeway Link bus?
Yes you can. However, you would need to reactivate the “Get Wifi Pass” pass every 24 hours. To renew the pass, tap on “Get Wifi Pass” again on the Livefeed.
Why do I have the WiFi icon on my screen but I can’t load the internet?
Disruption of WiFi service might occur along the cross-border, it might take some time for the WiFi to reconnect to a new roaming service.
What if I am having trouble connecting to Causeway Link’s WiFi?
Please kindly follow How to get Causeway Link’s free WiFi?. If it does not work, you may report to feedback@causewaylink.mojohelpdesk.com with screenshots attachment. Thank you!
Can I change my express bus ticket?
Yes, you can change the departure date and/or departure time of your express bus ticket before 72 hours of the original departure trip. You can check the tutorial of change…
How to change ticket departure date and/or departure time online?
Causeway Link Express allowed you to modify your bus schedule in "My Bookings", just follow the steps below: Step 1: Log in to your Causeway Link Express account Step 2:…
Is there any surcharge for changing ticket?
Yes, you will be charge a RM5 for each ticket changing.
Causeway Link Express Terms and Conditions
TERMS AND CONDITIONS (PLEASE READ CAREFULLY) These are the Terms and Conditions which will apply to you when purchasing the Electronic-Bus Ticket (“E-Bus Ticket(s)”) with Causeway Link (“Service Provider”). These…
Privacy Policy
YOU ARE HEREBY NOTIFIED THIS PRIVACY POLICY (the “Policy”) SHALL SUPERSEDE CLAUSE 12 (PERSONAL DATA) OF THE “CONDITIONS OF ISSUE AND USE OF THE MANJALINK STORED VALUE CARD” DATED 25…
What if the bus card reader machine breaks down or not able to read the card?
a. If the card cannot be read, customer need to pay for the fare. Keep the receipt then proceed to the nearest Causeway Link counter to report the problem, or…
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