Do I need to have internet connection before connecting to the free WiFi?
Yes. You may need to have internet connection to download, access, tap on “Get Wifi Pass” on LUGO before boarding any Causeway Link bus. You may check How to get Causeway…
Is there a limit amount of data that I can use?
No. The data is unlimited as long as you are on-board any Causeway Link bus and renew your free WiFi pass daily.
Can I access free WiFi again when I board another Causeway Link bus?
Yes you can. However, you would need to reactivate the “Get Wifi Pass” pass every 24 hours. To renew the pass, tap on “Get Wifi Pass” again on the Livefeed.
Why do I have the WiFi icon on my screen but I can’t load the internet?
Disruption of WiFi service might occur along the cross-border, it might take some time for the WiFi to reconnect to a new roaming service.
What if I am having trouble connecting to Causeway Link’s WiFi?
Please kindly follow How to get Causeway Link’s free WiFi?. If it does not work, you may report to feedback@causewaylink.mojohelpdesk.com with screenshots attachment. Thank you!
Can I change my express bus ticket?
Yes, you can change the departure date and/or departure time of your express bus ticket before 72 hours of the original departure trip. You can check the tutorial of change…
How to change ticket departure date and/or departure time online?
Causeway Link Express allowed you to modify your bus schedule in "My Bookings", just follow the steps below: Step 1: Log in to your Causeway Link Express account Step 2:…
Is there any surcharge for changing ticket?
Yes, you will be charge a RM5 for each ticket changing.
Causeway Link Express Terms and Conditions
TERMS AND CONDITIONS (PLEASE READ CAREFULLY) These are the Terms and Conditions which will apply to you when purchasing the Electronic-Bus Ticket (“E-Bus Ticket(s)”) with Causeway Link (“Service Provider”). These…
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