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Policies

CHECK IN / CHECK OUT

  • Official check-in time is 15:00 and Check out time is 12:00. Surcharge might apply in case of late check-out.
  • Early check-in and late check-out are based on request basis subject to availability and a surcharge of 50% of the room rate may be imposed.

CANCELLATION / NO SHOW

  • Cancellation/Amendment made more than 4 weeks before scheduled arrival date will be charged 20% based on the package rate.
  • No amendment/No Refund allowed 4 weeks or less.
  • No show is considered used and no rebooking nor refund allowed.

TERMS AND CONDITIONS

  • All rates are quoted NETT and open for General Public.
  • All room & tour is subject to availability, we will confirm the booking within 3 working days.
  • All our products are non-refundable & non-exchangeable.
  • Causeway Link Holidays reserve the right to cancel, change or refund all purchase made. Any decision made by Causeway Link Holidays in this regards is considered final and binding
  • Causeway Link Holidays will follow the House Rules of Local Agent and Hotel.
  • Causeway Link Holidays reserves the right to adjust / revise the rates, should there be any changes in the statutory taxes imposed by the local authorities
  • Other Terms and condition, please refer Causeway Link Holidays Planned Trip Terms and Conditions.

contact

Causeway Link Holidays
No 23, Jalan Firma 2, Kawasan Perindustrian Tebrau 4,
81100 Johor Bahru, Johor
Contact Number: 07-360 2244 / +6012-702 2616
(Daily 9am – 6pm, Malaysia time)


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