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What about my luggage, do I need bring them at the immigration?

  • Post author:cwl_admin
  • Post published:September 20, 2018
  • Post category:

It is the responsibility of each passenger to unload their own luggage from the bus luggage compartment.  Passengers must carry their own luggage through the checkpoint and to ensure that…

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When can I start checking my tracking number?

  • Post author:cwl_admin
  • Post published:September 5, 2018
  • Post category:

It will be available online after 24 hours upon receiving the tracking number from our customer service

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How do I get my tracking number?

  • Post author:cwl_admin
  • Post published:September 5, 2018
  • Post category:

You will get your tracking number through your email

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What should I do if I don’t receive my order?

  • Post author:cwl_admin
  • Post published:September 5, 2018
  • Post category:

You may call our hotline number: 07-360 2244 or Email: marketing@support.causewaylink.com.my and provide your order ID or tracking number

Continue ReadingWhat should I do if I don’t receive my order?

I just received an email saying that my item has been in progress for delivery, when will I receive my order?

  • Post author:cwl_admin
  • Post published:September 5, 2018
  • Post category:

Once shipped, you should receive your order within 1-2 working days (within Malaysia) or 2-3 working days (for Singapore). For international shipping it will take longer lead time

Continue ReadingI just received an email saying that my item has been in progress for delivery, when will I receive my order?

Do I need to pay to be a member of this loyalty program?

  • Post author:cwl_admin
  • Post published:September 5, 2018
  • Post category:Express Loyalty Program FAQs

No. To join this loyalty program is free. This is a replacement of the manual loyalty program that was previously used for selected Causeway Link Express bus service routes in…

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How to be a member of Causeway Link Express Bus Loyalty Program?

  • Post author:cwl_admin
  • Post published:September 5, 2018
  • Post category:Express Loyalty Program FAQs

Membership to this loyalty program is through a ManjaLink Account registration at the ManjaLink website with a valid National Registration Identity Card (NRIC) number or Passport Number, mobile number, and…

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What is Causeway Link Express Bus Loyalty Program?

  • Post author:cwl_admin
  • Post published:September 5, 2018
  • Post category:Express Loyalty Program FAQs

Causeway Link Express Bus Loyalty Program is designed to reward Causeway Link Express bus customers as part of their loyalty for the services rendered by Causeway Link.

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Can I cancel my order after the transaction has been shipped?

  • Post author:cwl_admin
  • Post published:September 3, 2018
  • Post category:

We regret to inform you that we are unable to accommodate to your request for cancellation

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How do I know if my order was successful?

  • Post author:cwl_admin
  • Post published:September 3, 2018
  • Post category:

After confirmation of payment transaction, you will receive a tax invoice through your email within 24 hours

Continue ReadingHow do I know if my order was successful?
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