- All our products are non-refundable & non-exchangeable.
- All transactions must comply Malaysian's governing law.
- Causeway Link Holidays Sdn. Bhd. reserves the right to cancel, change and/or refund all purchases made; any decision made by Causeway Link Holidays Sdn. Bhd. in this regard is considered final and binding.
Admission Tickets & Hotel Vouchers
- Cancellation, replacement and/or extension of expired ticket/voucher is not permitted.
- All bookings and/or reservations are subject to availability.
- Splitting of bills is not allowed unless stated otherwise.
- Vouchers cannot be used in combination with other offers.
- Bulk purchases for promotional price is only valid with tickets purchased in a single (1) receipt only.
- Request to change the Ticket Collection Location must be made through Causeway Link Holidays within 3 days after purchase. Please call Marketing Department at our Head Office at: 07-360 2244.
- In addition to these Terms & Conditions, each voucher has product/offer specific conditions listed (in case of any conflicting terms, Causeway Link Holidays Sdn. Bhd. decision is considered final).
- All courier service prices include GST charges unless otherwise stated.
- Cancellation and address changes are not allowed after payment transaction.
- Details submitted after confirmation is considered final.
- Causeway Link Holidays Sdn. Bhd. does not in any way (directly or indirectly, independently or in conjunction with any party) own, manage, operate or control the Attractions, Theme Parks & Hotels. As such, please refer to the respective Attractions, Theme Parks & Hotels for specific Rules & Regulations, Terms & Conditions and further details.
- The Management, its staff and agent(s) will not be responsible for any loss, injury or damage of life and property within the Attractions, Theme Parks & Hotels premises.
- Causeway Link Holidays Sdn. Bhd.'s Terms and Conditions may be updated and/or change from time to time. Please refer to Causeway Link Holidays Head Office at 07-360 2244 or firstname.lastname@example.org for further details.